27 June O&R To Resume Credit and Collection Activity Including Termination of Service for Unpaid Bills June 27, 2022 By Town Clerk . Community News, General 0 O&R To Resume Credit and Collection Activity Including Termination of Service for Unpaid Bills After a pause to allow for the development of the New York Electric and Gas Bill Relief Program, Orange and Rockland (O&R) will resume credit and collection activity today (June 27) for residential customers that are not currently enrolled in a low income energy bill payment assistance program. The credit and collections activity may include the termination of service for past due arrears. The best way for customers to avoid termination of service is to contact O&R at 1-877-434-4100 and make a payment arrangement. As a reminder, customers that are not currently enrolled in one of the low income energy bill payment assistance programs and believe they may qualify, can learn more through our website at Payment Plans and Assistance | Orange & Rockland or by contacting us at 1-877-434-4100. Please contact your local Regional and Community Affairs Manager if you need assistance. Related Articles Moratorium on Water Service Termination, Water Relevy, and Opportunity for Deferred Payment Agreements Please click here for information regarding Moratorium on Water Service Termination, Water Relevy, and Opportunity for Deferred Payment Agreements. As Summer’s Latest Heat Wave Approaches, O&R Reminds Customers of Ways to Save on Bills CUSTOMERS CAN MAKE THIS SUMMER A SEASON OF SAVINGS AS ENERGY COSTS RISE As Summer’s Latest Heat Wave Approaches, Orange & Rockland Reminds Customers Of Programs & Tips to Conserve and Save on Bills PEARL RIVER, NY June 29, 2022 10 a.m. --- As we begin another hot summer season, Orange & Rockland reminds customers they can take advantage of energy savings opportunities in their homes and businesses to cushion against rising costs. The company offers robust energy efficiency programs to help customers stay comfortable and save energy. In addition, Orange & Rockland offers tips where customers can look in their homes and businesses to find energy savings. “Every home and business has the potential to reduce its energy usage,” said Charmaine Cigliano, O&R’s director of Energy Efficiency Programs. “We want to help our customers identify those opportunities, so that they can save money and lower their carbon footprint. Our customers are great partners in our efforts to reduce the amount of energy it takes to power our service area in New York.” Using energy wisely is more important at a time when energy costs are rising across the United States. Customers who conserve during the summer help Orange & Rockland keep its service reliable for everyone. O&R customers can stay cool and save all summer by following these money-saving conservation tips: Set your air conditioner to the highest comfortable temperature. Every degree you lower the thermostat increases costs; Close off rooms that are unoccupied while your AC is running. If you’re in the living room with the AC, close off the other rooms; If you run a business, keep your door closed while the AC is running; To reduce heat and moisture in your home, run appliances such as ovens, washing machines, dryers and dishwashers in the early morning or late at night when it’s cooler outside; When the AC is running, close doors to keep cool air in and hot air out; Keep shades, blinds and curtains closed. About 40 percent of unwanted heat comes through windows; Even when using AC, use ceiling and other fans to provide additional cooling and better circulation; Turn off ACs, lights and other appliances when not at home and use a timer to turn on your AC about a half-hour before arriving home; Keep AC filters clean. For this summer, O&R is offering residential and small business customers discounts for buying an eligible smart thermostat and $85 for registering it with O&R's Bring Your Own Thermostat (BYOT) Program. Replacing an old air conditioner with a new efficient heat pump can make your home more comfortable and more efficient, while helping you save on your energy bill year-round. Orange & Rockland is offering incentives for commercial and industrial customers. They include rebates and incentives for making your business more energy efficient, including high efficiency lighting, HVAC upgrades, and custom designed projects. Small and medium-size businesses can get a free, no-obligation energy assessment of their facility. O&R will pay up to 70 percent of the cost for qualified energy saving measures and customers can take advantage of our zero percent financing offer. Customers can follow Orange & Rockland on Twitter or Facebook for general outage updates, safety tips and storm preparation information. Orange and Rockland Utilities, Inc. (O&R) is a wholly owned subsidiary of Consolidated Edison, Inc., one of the nation’s largest investor-owned energy companies. O&R is a regulated utility that provides electric service to approximately 300,000 customers in southeastern New York State (where its franchise name is Orange & Rockland) and northern New Jersey (where it’s Rockland Electric Company), and natural gas service to approximately 130,000 customers in New York. Upcoming Construction Activity, Downtown Village of Monroe Upcoming Construction Activity, Downtown Village of Monroe Water District 12 Service Interruption This Morning Water District 12 Service Interruption This Morning 2022 Refuse & Recycle Collection Schedule 2022 Refuse & Recycle Collection Schedule Refuse Service Suspended 2/25 Refuse Service Suspended 2/25 Comments are closed.